MALLORCA – HELD IN PERSON:
24th & 25th September
22nd & 23rd October 2026
ONLINE :
6th to 20th of July 2026
3rd to 17th of August 2026
7th to 21st of September 2026
5th to 19th of October 2026
2nd to 16th of November 2026
ONE TO ONE MENTORING IN ZOOM.
If you want to work in the luxury industry you need to be prepared in order to maintain a high standard of service.
To provide a quality service you must know how to properly set the table, how to dress it up for your guests, which table cloth shall you use, which glassware and dining ware will go well with it and what are the best accessories. You need to make sure that everything is perfectly elegant.
Whether you are thinking of working in a Private property, luxury Hotel, Resort, Megayacht or just because you need to handle yourself properly among the Elite, you need to be confident on your knowledge regarding Silver Service and Protocol.
There is a huge amount of information and knowledge, that we must gather in order to work in the luxury industry. Furthermore, this must come natural to us on a daily basis when we are working.
This course is extensive, however we have design it for you to learn the basics of Silver Service and start working in the luxury industry. This course will help you to open a door to this elite world. This door is difficult to open but easy to close if you are not up to the level of demand and discretion required.
Bachelor of C.C. Economic and Business by the UCLM with an International Postgraduate Master in Administration and Management of Hospitality and Catering Companies. She completed her studies in Fort Lauderdale (USA) with specialization courses in Megayacht Interior Operations, Food Safety & Hygiene, Silver Service and Floral Care & Design.
Furthermore, she has began her professional career in Hospitality at Occidental Hotels in Canary Islands, although shortly she joined the Major Headquarters of Meliá Hotels International in Mallorca. Where she was Project Manager of several international projects and International IT Manager of the hotels in Portugal, Germany, France, Holland, Belgium, Italy, United Kingdom and Switzerland.
She carried out openings, disaffiliations and changes in society in more than twenty hotels worldwide, defining procedures, checklists, coordinating suppliers, dealing with properties and training hotel staff in different multidisciplinary areas, thus providing a global business vision.
In her professional career of more than ten years in the luxury yacht industry. She has worked as Chief Stewardess on medium and large-sized, private and charter yachts, both in Mediterranean, Caribbean and USA, performing several Atlantic crossings and passing periods of Shipyard in Holland.
Pioneer in the training on Interior Management of Luxury Yachts in Spanish language, Mara López has created and developed the specific Stewardship Expert Course to work in the luxury industry.
Her international experience of more than twenty years supports her professional prestige.
